Acceptance
Accessing vivelbow.world or purchasing Vivelbow labelled goods means you agree to these Terms of Use and any additional terms presented at checkout for specific promotions or bundles.
If you do not agree, you should stop using the site and refrain from placing orders through our sales paths.
Website information and advertising
This website describes chilled prepared food products offered by Vivelbow for sale in Ireland. Pages on vivelbow.world are intended for general consumer information about those products and related meal ideas.
Nothing on this website is medical advice, diagnosis, or treatment, and nothing here replaces advice from a registered dietitian or another qualified regulated health professional when you need that support.
We do not promise specific health, body-weight, or fitness outcomes from consuming our products. How you experience food depends on many personal factors; always read on-pack allergen and nutrition information before you eat.
If you reach this site through online advertising (for example on search or display networks), the platform that showed the ad may use its own cookies, measurement tools, and policies. Your choices on that platform, together with our Privacy Policy and Cookies Policy, govern how data is used across sites.
Product images and descriptions illustrate typical offerings; colour, size, and garnish may vary slightly between batches or seasons while staying within the same product description you order.
Prices, availability, delivery areas, and fees are confirmed at checkout or by our team when you contact us. We aim to present accurate information at all times; if you spot an error, tell us promptly through the Contact page.
Services described
We provide information about flavour-led chilled meal kits, assembly guidance, and lifestyle-oriented content that should be read together with on-pack nutrition and allergen statements.
Digital materials may be updated without notice to improve clarity; archived versions can be requested through Contact when needed for an active dispute.
Eligibility
You must be able to enter a binding contract in your jurisdiction and provide accurate delivery details within the service areas we publish.
Accounts tied to false identities or fraudulent payment methods may be suspended and reported according to internal policies and applicable law.
Orders and accounts
An order confirmation email records the items, price, and estimated delivery window. You are responsible for reviewing it promptly and telling us about errors before the kitchen prepares your batch.
Substitutions follow the rules stated at checkout; where you exclude substitutions, unavailable items may be omitted and charges adjusted accordingly.
Keep login credentials private; activity under your account is attributed to you unless you report unauthorised use without delay.
Price and payment
Prices include applicable taxes where stated at checkout. Payment partners process card details; we receive confirmation tokens rather than full card numbers.
Promotional codes must be applied before payment; retrospective discounts are granted only when a published campaign explicitly allows it.
Delivery and chilled chain
Chilled products require someone to receive them during the agreed window or follow instructions for safe drop-off. Failure to receive goods may result in disposal under food safety rules without refund.
Weather, traffic, or supplier delays may shift times slightly; we will notify you when practicable using the contact methods you provide.
Website content
Text, photography, and layout on vivelbow.world are protected by intellectual property laws. You may not copy, scrape, or reuse them for commercial purposes without written permission.
Limited personal sharing through standard browser functions is acceptable when it does not suggest endorsement by Vivelbow.
Liability
We are liable for loss or damage that is a foreseeable result of our breach of these terms or our negligence, up to the amount you paid for the affected order unless a higher minimum applies under mandatory consumer law.
We are not liable for indirect losses such as lost profits or missed meetings except where such exclusion is not permitted for consumers in Ireland or elsewhere in the European Union.
Law and disputes
Irish law applies to these terms, and courts in Ireland have jurisdiction, subject to any non-waivable rights you hold as a consumer in your country of residence.
We encourage informal resolution through our Contact team before formal proceedings wherever sensible.
Contact
Questions about these terms belong on the Contact page together with your order reference when one exists.
Postal and phone details for Vivelbow appear there for customers who prefer non-digital communication.